Strategic IT Program & Project Leader with proven success across SaaS platforms, enterprise applications (ERP/CRM, HCM, POS), e-commerce and mobile solutions, cloud and infrastructure modernization, integrations, and data & cybersecurity initiatives. Skilled at leading complex, multi-disciplinary technology transformations from vision through adoption, ensuring lasting business value.

Project and Program Experience

Application Development & SDLC – Full lifecycle delivery of enterprise software, mobile apps, and product platforms

eCommerce & POS Rollouts – Implementation of omnichannel eCommerce platforms and multi-site POS systems

Cloud Migrations & SaaS Transitions – AWS, Salesforce, D365, ServiceNow, and hosting modernization

ERP/CRM Implementations – Salesforce, D365, and cross-platform integrations to unify operations

Infrastructure & Network Operations – Data center setup/decommission, server/network configuration, firewall/security, hardware & OS upgrades

Database & Data Management – Database upgrades, data migrations, history conversions, and enterprise data warehousing

Cybersecurity & Compliance – SOC 2, HIPAA, ISO, and security-driven infrastructure changesAPI Integrations & Automation – Connecting enterprise applications, analytics, and workflow tools

Data, Analytics & Reporting – PowerBI, EDW, MDM, enterprise portals, and advanced reporting solutions

Learning, Talent & Human Capital Management Systems – Selection, configuration, and rollout of LMS (Cornerstone) and enterprise HCM/HRIS platforms (Workday, SAP SuccessFactors, Oracle HCM)

Healthcare & Regulated Systems – Health Information Systems and compliance-driven implementations

Industries & Functional Experience

Industries: eCommerce • Hospitality & Global Attractions • Digital • Healthcare • Telecom • Public Sector & Government • Financial Services & Banking • Insurance • Consumer Products • Retail • Health & Fitness • Supply Chain & Logistics • Manufacturing & Distribution

Functional Areas: Sales & Marketing • Operations Management • Accounting & Finance • Human Resources • Legal • Data • Supply Chain & Logistics • Customer Experience • Compliance & Risk • Procurement & Vendor Management • IT Operations

Tools & Frameworks

Project Management & AI Tools: Click-Up, Notion, Asana, Trello, Copilot, Monday.com, Smartsheet, Jira, Confluence, Clarity PPM, Workfront, Planview, Eclipse PPM, Microsoft Project, VersionOne, Miro, Figma

Collaboration & Productivity: MS Office/Teams, Slack, Zoom, Google Workspace, SharePoint, Documentation/Content Repositories

Enterprise Platforms & Systems: Salesforce, ServiceNow, MS Dynamics 365 (D365), Workday, SAP

Cloud & Infrastructure: AWS, Microsoft Azure

Analytics & Reporting: Power BI, EDW

Project Delivery Frameworks & Methodologies: ePMO, PMO, PMBOK/PMI, SDLC, PMLC, Agile (Scrum, SAFe), Waterfall, Kanban, Iterative, Hybrid

Companies I've worked with

Over the last 15+ years, I’ve led enterprise initiatives across eCommerce, hospitality, health, telecom, government, supply chain, finance, and digital spaces.

From fast-paced startups to Fortune 500 giants, I’ve helped organizations streamline systems, lead complex rollouts, and deliver results with impact.

Artifacts / Work Samples

I’ve developed dozens of clean, scalable frameworks and artifacts throughout my career — from enterprise discovery decks to stakeholder communication templates, implementation playbooks, SOP libraries and PMO audit tools.

These assets have helped Fortune 500s and fast-growth teams align quickly, scale intelligently, and execute with clarity.
Sample categories include:

Discovery & Intake Frameworks
Timeline Templates & RAID Logs
SOPs, Status Reports, and Communication Plans
Launch Calendars & Change Readiness Kits
Cross-functional Ways of Working Docs

Due to confidentiality, full samples aren’t publicly listed.
If you’re interested in reviewing redacted artifacts or tailored examples aligned to your needs, let’s connect — I’d love to share more.

Education & Certifications

Project Management Professional (PMP) – PMI

SAFe Agilist – Scaled Agile, Inc.

Scrum Master Certification – International Scrum Institute

B.S. Business Administration & Marketing Education – University of Minnesota

Professional impact at a glance

Pursuit Collection – Delivered a 13-month SaaS POS transformation across 4+ attractions

State of Nevada / Magellan – Built and led statewide HIPAA-compliant care platform and tech ecosystem for vulnerable youth

Apex Systems – Modernized infrastructure and data reporting pipelines across cloud, network, and PowerBI platforms

Vogue International / J&J – Drove global ePMO portfolio strategy across LATAM, EMEA, APAC, and NA

Life Time Corporate – Spearheaded enterprise eCommerce + loyalty platform rollout and PMO process excellence

Best Buy – Oversaw $28M eCom, API, and mobility ecosystem delivery with carrier + fraud platform alignment

Target Holiday Campaign – Led national omni-channel campaign across web, TV, radio, email + social during peak season

Express Scripts – Delivered complex health IT divestiture + data migration post-merger

Kohl’s – Re-architected POS + eCom systems while leading global Agile transformation

General Mills – Managed large-scale digital content transformation with global web development teams

Blue Cross Blue Shield – Deployed enterprise LMS and performance system (Cornerstone) end-to-end

Rust Consulting – Led $25M+ claims platform transformation + call center/IT program management